The main objective of this programme is to develop departmental supporting information management and Information Technology as per the DPSA and GITO council requirements (Master Plan). The unit also upgrades internal network infrastructure to accommodate future internal and external expansion
Align the Department’s Information Management and Technology strategy with its strategic direction, management plans and business processes of the Department
Develop departmental supporting information management and Information Technology policies and strategies, regulations, standards, norms, guidelines, best practice and procedures.
Represent the DHET at the GITO Council.
Promote effective management of information and Information Technology as enabler and a strategic resource.
Create an enabling environment for other managers to perform their functions more effectively and efficiently.
Manage the SITA relationship, which entails control of the Business Agreements and Service Level Agreements (SLAs) with SITA and/or other suppliers of Information Technology goods and services.
Utilisation of information security mechanisms and ensure compliance to the relevant regulatory frameworks.
Information Technology Documents
ITC requisition form for the procurement of ITC goods (.pdf)
ITC requisition form for the procurement of ITC goods (Word)
SITA template for procurement of ITC service (.pdf)
SITA template for procurement of ITC service (Word)
Change Management Policy
Disaster Recovery Procedures
Information Technology Committee (ITC) Policy
Information Technology Policy
Minimum Information Technology system security standards
Access to Internet Form
IT Registration Form